Reviews

Where to start you know the bare basics of owning a home? Good - cause I am not good at any of that. So the power went out for the town of Collierville for 8 hours yesterday. By the time it came back on it was close to 0100. (Im leaving out the part where my dog was locked in my house during this time because I dont carry a house key.)Around 0230 I woke up sweating and very irritated due to the heat advisory we have been under and the house previously 8 hours without air (first world problems I know).Well I contacted several companies and they were all going to try to fit me in to their already booked schedules. But not Comfortable LLC!Tommy was at my house before I could even figure out where the breakers were! So thankful that in the midst of my irritability and frustrations it was such a relief to have someone show up with a great personality and great professionalism. I appreciate how patient he was and obviously knowledgeable.Truly, for as frustrated as I was, it was truly a blessing that Comfortable LLC showed up so quickly and went above and beyond to help get both my AC units operational again. I appreciate people that understand the financial burdens and go above and beyond to take care of people and not try to make an extra buck. I highly recommend that if you have any issues - you contact Comfortable LLC for your heating and air - and who knows what else they can do - give them a call and find out :)

Initial assessment visit only thus far excellent. Arrived exactly on time, quickly and accurately assessed, and moved onto parts acquisition.

Tommy and Donald were awesome!! Great company!!!

our heat went out over the weekend and we tried multiple times to get someone to come out & look at it. we called them & they came out the same day. they were very generous & friendly people. would definitely recommend them to everyone i know!

great service. Made an appointment. The technician was on time, very respectful and took care of the issue I was having with my heat not working. Very very satisfied with the over all experience. Even cleaned up after himself.

Super job great guy

James Murphy arrived early to survey our homes layout and gather our requirements for a standby generator system. He was very knowledgeable, courteous, and to the point. He instills confidence and we look forward to his proposal, hoping to do business.

Called letting me know they were on the way. They arrived early. Very respectable and knowledgeable people. Tommy Scott did an excellent job. He was very methodical in his approach to problem solving. Yes, I will be using them again! I hope you are as impressed as I was.

Comfortable LLC is awesome

Excellent, considerate, on time, friendly, took care of the issue right away.

Phillip Cooper was my technician. He no more walked in the door and looked at my fireplace and correctly diagnosed the problem. He was in and out in very short order. Phillip was courteous, well-spoken, and described the problem in terms we could easily understand. Nice job Phillip!

Great service:!

Excellent work! Very timely and polite. My only reason for less than 5 stars is because of cost/time. I paid nearly $500 per hour to have an outlet installed near my breaker box. That said, they were very communicative and a pleasure to do business with. I will likely shop around next time due to cost, but always keep Comfortable LLC in mind.

He do an excelljob every time and Ive been using them for 3 years

This company is very efficient. I got appointment for the next day. They let me know they were on their way and got there early. Very professional and courteous. Explained what they did and was so polite. I will use them over and over!!

Ive used them for a few years. They did a total replacement of my HVAC a few years ago and it was absolutely life-changing! My utility bills went down and our house was actually cool in the summer! We have also used them for help with other electrical issues. Very fast and very, very nice. I recommend them to anyone and everyone!

I reached out for an appointment on a weekend and got a quick reply back. I got an appointment time quickly. Tommie arrived early for his appointment and was very professional and upbeat. He was very through with his work and explained in detail what he was doing. I will certainly recommend the company in the future. Polly Shipley

Reliable and does great work every time. Will recommend to my family and friends

Highly recommend Comfortable Air. Jamie knows his business and is professional and courteous. Hes taken care of us for years!

First I entered my neighbor Alicia into winning a free air conditioner since she had gone 5 years without air. I was so excited when the sweetest lady from Comfortable LLC called named Rebecca called saying they picked Alicia to win the unit. They came out that same day to tell our sweet neighbor about winning the unit. Within 1 week they had the unit ordered and being installed. This company is amazing. Another neighbor that knows Alicia came over and decided to used them for her new air conditioning needs. All the time I got text messages and emails letting me know the exact times these units were ordered and being installed. Im going to have them come give me an estimate to have my fire place converted to gas. These folks and this company is amazing! Would recommend them to everyone.

On time and now awaiting quote for package to be replaced.

I had a Mr Kool HVAC system (that I purchased else where) installed, Jamie and his crew are strict professionals. The installation was done in one day and very neat and clean. The unit is super quiet and very efficient. The unit that quit on me was 45 years old (the old girl just wore out). The crew Jamie brought with him were top notch and worked like a well choreographed unit and all were knowledgeable about what needed to be done and how it should be accomplished. Everyone else that I called wouldn't install it or asked for twice the price. From now on these are my go to guys. They cleaned up behind themselves (even offered to sweep the floor). THEY ARE BEST AT WHAT THEY DO ! ! ! !

Great service

Just met James this morning. Prompt. He and his helper very polite and helpful.

It was Phillip Cooper who came and he was prompt, called on his way and was very professional and pleasant.