Reviews

At Comfortable LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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55

30-Mar-2017

Product or service reviewed: Air conditioner repair

Jamie came out to check and put some freon in my unit within an hour of my calling. He went above and beyond to help me when he didn't have to and thankfully got my air working again. Wonderful and professional company, and extremely fast and fair. Glad I called them!
55

02-Dec-2016

Product or service reviewed: Electrical work in an older home

James Murphy did an excellent job in repairing several electrical problems at my son's home. I will definitely be calling when we have more work to do.
55

04-Oct-2016

Product or service reviewed: Electrical Work

Great friendly and knowlegeable service, James Murphey did an excelent job and made sure everything was to my satisfaction.
55

21-Sep-2016

Product or service reviewed: ekectrical repairs

What a pleasure to work with Comfortable LLC! James and Josh were prompt, professional and very courteous. As a business owner , I would be proud to have these two as employees. They are an asset to your company! Also, it is so refreshing to see a company that really appreciates your business. Excellent work! Way to Go and thank you very much. I will definitely refer your company to family , friends and other residential and commercial building contractors that we know. Jan Callaway
55

24-Aug-2016

Product or service reviewed: Receptacle bad. Refrigerator off

Junior Murphy made a quick response for our needs . Our refrigerator was out due to a bad receptacle. Very polite. Highly recommend.
55

21-Jun-2016

Product or service reviewed: Installed new coil to fix leak

Dillion was the technician sent to our home when our A/C stopped working. He arrived when scheduled and was able to diagnose our problem quickly . We exchanged multiple texts over a couple days as we decided on a course of action. Dillion was very professional throughout the entire repair. He absolutely treated me fairly and with respect and he has now become my go to tech if and when I have an HVAC problem. I cannot recommend Comfortable LLC highly enough!
55

24-May-2016

Product or service reviewed: 2 New Trane Systems

Comfortable, LLC recently replaced our AC and furnace system. They are extremely professional, honest about pricing and recommendations, and attentive to our schedule. They performed the service very efficiently and their work was very professional with attention to detail and cleanliness. I highly recommend them for AC and heating system services. Jill & Wesley G**** Memphis, TN -
55

13-Aug-2015

Product or service reviewed: Trane XL18i 4 & 2 Ton

We moved to a new home at the end of last summer (2014). The home was about 12 years old and the original Trane systems were working at the time. Assummer 2015 arrived the main unit (4 ton). I had an American Home Shield warranty from the previous home owners. The cost to repair the unit was very expensive. So I began shopping around for a new and more efficient system. I called Comfortable LLC. These guys were prompt, friendly and very professional. I was so pleased with the service they provided replacing my4 ton unit, I ordered a new 2 ton unit from which wasjust installed. Again, nothing but praise for the work and service they provide. I plan to replace my remaining 3 ton unit next year, and Comfortable LLC will be installing that one too! Thanks Jonathan and Caylon for the professionalism, service and piece of mind.
55

This is just a note of appreciation to Jonathan at Comfortable. I placed a service call and he came within the hour to diagnose my system. He was very polite and professional. He had my ac fixed within an hour, and it’s been working ever since. I recommend Comfortable to all my friends.

55

I tried to turn our AC system on last week. It was an older system and needed Freon due to leakage. The Tech from Comfortable came and did a full check of our air conditioning system. Due to the age of my system I decided to go ahead and get a new one. The men at Comfortable did a great job. Loving our new Trane system!

55

Fast service with Comfortable! Our AC system went out! These guys were fast and after a few minutes found the thermostat was bad. It was an easy fix. Thank you Comfortable! And yes I would refer you to my friends and family.

55

We bought an older home that had never had an Air-conditioning system. After several calls we decided to use Comfortable LLC for the job. They had a better price and did a great job. They had to install all new duct work and vents inside the house, so this was a big job! They did a great job and finished in a timely manner! Every room in our house is cool! Thank you!! We highly recommend this company!!!Mellissa Burks

55

I call Comfortable, LLC every spring to clean and check my system! They provide great customer service. I live in Collierville and would recommend them to all my neighbors!

55

Comfortable LLC was GREAT. We had a very old thermostat in our building. We purchased a new state of the art thermostat from Comfortable recently. We are fairly 'savvy' and opted to install it ourselves. Comfortable delivered the thermostat to our office for us.... What great customer service. Then when we had questions about the installation the service tech took the time to explain the wiring to us which took a couple of phone calls....all at no additional charge. They were professional, prompt and very fair pricing. Thank you Comfortable!

55

Loved this company.. Of course when it was 20 degrees this winter my furnace decides to quit on me. I called Comfortable after hour service on Sunday and requested emergency service. Not only did they call me right back, but one of Comfortable's office workers was taking the requests from her home. She assured me they'd come right away and even called me about 30 minutes before their arrival. My technician Jonathan was super nice and knew right away how to fix my furnace. Our equipment was back up and running in less than an hour after he arrived. I'm recommending them to all my friends and family !!!

55

My family just bought our new home less than 2 months ago and had our gas furnace go out. We had been concerned during the inspection of the new house, about the condition of the OEM Gas Furnace (house was built in 1988). Murphy's Law struck and right before our first freezing temperatures of the winter, the furnace went down and the temperature in the home began to plummet. We have an almost 2 1/2 year old son, and were concerned about temporarily dealing with a freezing house. After talking to neighbors that had a system installed by Comfortable, I decided to call Comfortable LLC to get a quote and lead time on a new furnace install. I spoke with Jonathan on the phone, and he set up an appointment that day to come to my house and take pictures of the current heating and duct setup. We discussed hardware, installation and cost. I was happy with the price quote and amazed to find out that during their peak busy season they were able to get an install scheduled for that Wednesday morning! The install crew was prompt, professional and eager to answer any questions I had, and helped make the install process as painless as possible. I give AAA a solid 5 star rating for both quality of service and for excellent work and craftsmanship. I wouldn't hesitate to recommend them to friends and family and even plan to have them install a Central Air Unit in the near future.

55

These folks are amazing - great customer service, quick and easy scheduling, solid repair work, and excellent follow-up. I really appreciate how Daniel explained everything he was doing so we could understand the problem. He was also very polite and super efficient. Two enthusiastic thumbs up!!

55

I Definitely recommend Comfortable LLC. Two thumbs way up. I just recently bought a new high efficiency furnace from them and am super happy with the performance of the hardware, the installation and the whole Comfortable team. In fact the model I wanted wasn't available so they installed a better model for nothing extra. They also threw in a high efficiency filter system for free. They are really friendly and hard working and the price was great considering all the effort that went into it. They were not happy until everything was perfect. Definitely worth it, I have no regrets whatsoever and recommend them without hesitation

55

Jonathan and his team were excellent. My furnace had just broken down in the middle of this cold temperature drop. They were able to help me right away. Service was prompt and professional. I highly recommend Comfortable LLC. They are very knowledgeable and identified the problem and replaced the necessary parts. They were also very good at explaining how to maintain and take care of the furnace.

55

Wow! From start to finish the people at Comfortable were nothing less than professional. We had a new AC installed by comfortable and could not be more impressed with the company. The cost was very competitive, the quality is outstanding and the process was so effortless thanks to the people who work for Comfortable. Everyone was knowledgeable, fast and professional. If you are looking for a great company for heating and air, you should definitely go with Comfortable. Thank you for a job well done. You have earned a life long customer.

55

I wish I had found Comfortable LLC years ago. After years getting what I thought was poor service and advice from my old heating company I decided took for someone new. Comfortable seemed to have a great reputation and let's just say I was not disappointed. I used to think annual furnace maintenance took 10 minutes, so I was surprised when the tech took over 45 minutes cleaning my furnace. I eventually had to go down to the furnace room and see what he was doing. He proceeded to show me everything he had done, and pointed out quite a few things that appeared to have been neglected by my previous provider. It was definitely a much more thorough cleaning than I had received before. I also have a couple of rooms that are always cold so I set up an appointment for someone to come out again and hopefully give me some solutions. My old company never seemed interested in helping me with that problem so I was quite surprised by Comfortable's responsiveness

55

My furnace was down and it was getting super cold, a friend of mine told me about Comfortable LLC and I called them. They came out that same day and fixed my furnace that just needed a bit of maintenance. The people I talked to on the phone were great and they had a service guy come out later that day and everyone was very nice. The guy came on time and didn't waste any time getting to work. The price was very reasonable. I will definitely be calling them again

55

Very rarely are my expectations exceeded, especially when it comes to service work. I'm always wary about services, from a mechanic to HVAC and everything in between. I called Comfortable LLC during the ridiculous Memphis heat wave when my air conditioner decided to stop working. The gentleman on the phone was helpful, even trying to give me a few tips over the phone to get my system running again, but to no avail. He got a tech to my house THAT DAY (keep in mind it was well over 100 degrees) and in about 2 hours no less! The tech even called before he got there, I was floored! He went up to my roof for about 15 minutes and came back down and told my wife and I what was wrong, what we needed to do to fix it and roughly what we'd be paying to have it done. It's a great comfort when the technician actually takes a few minutes to explain to you exactly what he's doing and more importantly WHY he's doing it. He had us up and running within an hour and was on his way. As important as it is to have A/C on 100+ degree days (especially with a kid), I think it's even more important to have a company you can trust and will treat you reasonably. I give them my full recommendation! Thanks Comfortable!